Clinic Admin / Office Admin

Job description

Location - Thane City, Maharashtra

Salary Range: INR 20,000 - INR 25,000 per month

Job Summary:

• We are seeking a friendly, organized, and compassionate Office Administrator/ Client Administrator to join our team.
• The ideal candidate will be the first point of contact for our center, ensuring a warm and
• welcoming environment for children, parents, and visitors. This role requires excellent
• communication skills, multitasking abilities, and a passion for working in a child-centric,
• therapeutic setting.

Key Responsibilities:

Front Desk Operations:

• Greet and assist children, parents, and visitors with a positive and professional attitude.
• Manage incoming calls, emails, and inquiries, providing accurate information about our

services.

• Schedule and coordinate appointments for SLP, OT, and Behavioral Health sessions.
• Maintain and update client records, ensuring confidentiality and accuracy.
• Maintain inventory of office supplies and therapy materials.
• Assist in organizing the center's activities.

• Customer Service:
• - Address concerns and queries from parents and caregivers with empathy and
• professionalism.
• - Build and maintain strong relationships with families, ensuring a positive experience at the
• center.
• Team Collaboration:

• Work closely with therapists, counselors, and other staff to ensure smooth operations.
• Assist in maintaining a clean, safe, and child-friendly environment.

Qualifications & Experience:

• Bachelors Degree.
• Prior experience in a front desk or customer service role, in a hospital, healthcare or childcare

setting.

• Proficiency in Microsoft Office (Word, Excel) and basic computer skills.
• Excellent verbal and written communication skills in English, Hindi and Marathi.
• Strong organizational and multitasking abilities.
• Compassionate, patient, and comfortable working with children with special needs.

Working Hours:

• Flexible hours as per business requirements.
• Willingness to work occasional weekends or extended hours if needed.