Front Office Receptionist (Contract Role)

Purpose of the Role:

To serve as the first point of contact for visitors, employees, and external stakeholders, ensuring professional front office management, visitor handling, call management, and administrative support to facilitate smooth office operations.

Key Responsibilities:

Front Office & Reception Management

• Greet and assist visitors, guests, and vendors in a courteous and professional manner.
• Manage the reception area and ensure it is maintained in a neat and organized condition.
• Handle incoming and outgoing calls, emails, and courier deliveries.

Visitor Management

• Maintain visitor records and issue visitor passes as per security protocols.
• Coordinate visitor appointments and meeting room bookings.

Administrative Support

• Support day-to-day office administration activities.
• Manage incoming and outgoing correspondence, couriers, and office documentation.
• Coordinate with housekeeping, security, and facility teams for office requirements.

Employee & Stakeholder Coordination

• Assist employees with basic administrative requests.
• Coordinate with internal departments for visitor meetings and office events.
• Support HR/Admin team in onboarding arrangements and employee communication when required.

Records & Reporting

• Maintain logs related to visitors, courier movements, and office supplies.
• Prepare periodic administrative reports and trackers as required.

Desired Candidate Profile

• Graduate in any discipline.
• 3-5 years of experience in Front Office, Reception, or Administration roles.
• Strong verbal and written communication skills.
• Professional appearance and customer-service orientation.
• Proficiency in MS Office (Word, Excel, Outlook).
• Good interpersonal and organizational skills.

Contract Duration:

6 Months (Fixed-Term Contract)

Key Competencies:

• Professionalism and etiquette
• Communication skills
• Customer service orientation
• Attention to detail
• Time management
• Coordination and multitasking