Artificial Intelligence Lead/AI Ops & Business Productivity Manager

Description:

The AI Lead will be responsible for owning and operationalizing AI across the organization to drive revenue, efficiency, and brand excellence. This is a hands-on role that works closely with the Founders Office, P&L Head, Sales, Marketing, Legal, and Operations teams.

The role blends AI enablement, content intelligence, legal drafting support, and marketing performance accelerationmaking it a high-impact, cross-functional position.

Key Responsibilities

1. AI Enablement Across Business Functions:

• Identify, deploy, and manage AI tools for sales, marketing, legal, and operations
• Build AI workflows for lead handling, customer communication, and internal efficiency
• Train teams on AI adoption and ensure high usage & ROI
• Act as internal AI consultant for departments

2. Content, Communication & Brand Support

Use AI to draft and refine:

• Communications
• Website & listing content
• Emailers, WhatsApp campaigns, and CRM messages
• Social media captions and community posts
• Maintain brand tone consistency across all AI-generated content
• Create AI-assisted content calendars and campaign ideas

3. Legal Drafting & Documentation Support:

Assist in drafting, reviewing, and standardizing:

• Rental / lease agreements
• Addendums, notices, and responses to residents
• Vendor contracts, NDAs, and service agreements
• Build AI templates for repetitive legal communication (with final human review)
• Ensure accuracy, clarity, and compliance in all AI-assisted legal drafts

4. Performance Marketing & Lead Generation (Meta, Google, etc.)

Assist marketing team in:

• AI-powered ad copy creation and A/B testing
• Audience segmentation & creative optimization
• Lead quality analysis and scoring
• Campaign performance insights
• Help improve ROI, reduce CAC, and increase conversion rates
• Support landing page and funnel optimization using AI insights

5. Sales & Lead Management Support

Build AI workflows for:

• Auto responses to inbound leads
• Lead qualification and prioritization
• Follow-up nudges and reminders
• Improve speed-to-lead and conversion efficiency

6. Founders Office & Strategy Support:

• Create AI dashboards for key KPIs (occupancy, CAC, churn, renewal)
• Assist leadership in drafting strategy notes, reviews, presentations
• Provide AI-based insights for decision-making and scenario planning

Skills & Capabilities:

• Strong hands-on experience with AI tools
• Understanding of marketing funnels, Meta ads, Google ads, CRM systems
• Excellent writing skills professional, legal, marketing & brand content
• Ability to draft structured documents and agreements using AI support
• High business acumen understands P&L impact, not just tech
• Comfort working in startup / fast-scaling environments
• Ability to work with multiple stakeholders and manage priorities

Preferred Background:

• 37 years experience in AI enablement, growth ops, marketing ops, or strategy
• Experience in real estate, hospitality, co-living, co-working, or consumer tech is a plus
• MBA / Engineering / Business
• Prior experience working with founders or leadership teams is preferred