Senior Engineer Spare Sales & Service

Key Responsibilities

• Drive spare parts & service sales for HMX systems including IDEC and other HMX machines.
• Identify opportunities from the installed base and promote preventive maintenance spares and service offerings.
• Coordinate with service, project, and customer teams to ensure accurate requirement mapping.
• Prepare and submit quotations, follow up, and ensure timely order closure.
• Build and maintain strong customer relationships to enhance satisfaction and repeat business.
• Track inquiries, orders, and closures through CRM and provide periodic sales updates.
• Lead negotiations and order closures ensuring commercial viability and margin targets.
• Coordinate internally for timely dispatch, delivery, and billing of spares and services.

Preferred candidate profile

• Strong technical knowledge of HVAC Industry (Preferred AHU/ Evaporative Cooling systems background)
• Excellent verbal and written communication skills
• Proven negotiation and closing skills
• Good understanding of product applications and customer requirements
• Ability to work independently and manage customer interactions effectively
• Strong coordination and follow-up skills