Team Leader - Immigration

We are currently looking for a dynamic and driven individual to fill the role of Team Leader - Sales in our esteemed immigration firm.

As a Team Leader - Sales, you will be instrumental in providing expert guidance to potential clients navigating the immigration process. Your role is pivotal in achieving specific sales targets, and it involves managing the associated pressures to ensure successful outcomes.

• Please review the details below for a comprehensive understanding of the responsibilities and expectations associated with this leadership position.
• Job Duties
• Accountable for achieving individual and team targets
• Counselling prospective clients for client retention
• Resolving all issues raised by clients by coordinating with the corporate office
• Punctual and accurate preparation and submission of MIS
• Handling queries and convincing clients to avail skilled migrant visa for Australia, Canada & other countries
• Reporting and Analysis: Maintenance of Trackers / Databases to update Management on the status of clients,
• To do in-depth study about services being offered & suggest changes and tweaking to drive business
• Take care of BTL marketing activities to increase walk-ins and retentions
• Employee development and Performance management of my team
• Plan, organize, direct and control the process flow in the department.
• Resolve problems that arise, such client escalations during the phase of file processing and addresses their grievances with suitable solutions.
• Implementing new ideas to streamline the process and trying best to have zero errors.
• Helping juniors in solving the escalations and personally handling client walk-ins and solve queries.
• Regular follow-ups with clients to ensure the smooth process.
• Requirements
• Graduation or Post Graduate in any stream
• Good communication and interpersonal skills.
• Proven Canada / Australia PR Visa Sales Industry (Minimum 3 Years )
• Ability to work under pressure and meet targets.