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Job Description
- As a Telesales Representative, your primary responsibility will be to engage with potential and existing customers, informing them about the services offered by our company. You will be required to assess the needs and requirements of the customers, handle any grievances they may have, and offer advice to resolve them effectively. Keeping detailed records of sales phone calls and noting down useful information will also be part of your daily tasks. Additionally, you will pitch our services directly to potential customers and update their information in our database.
To be successful in this role, you should be a high school graduate or equivalent with prior experience in telesales or customer service. Impeccable communication and interpersonal skills are a must, along with a good understanding of MS Office and telephone systems. You should have the ability to convey information about our products and services in an easy-to-understand manner, possess solid negotiation skills, and be adept at resolving customer grievances. Managing multiple tasks simultaneously and meeting sales targets will be key aspects of your job.
This is a full-time, permanent position with benefits such as Provident Fund and performance bonuses. The work schedule may include day shifts, morning shifts, night shifts, and rotational shifts. The preferred education requirement is a Higher Secondary (12th Pass), and candidates with at least 1 year of experience in telesales and a total work experience of 1 year will be given preference. The work location is in person.
If you meet the qualifications and are looking to join a dynamic team, we encourage you to apply for this exciting opportunity.,
Skills
Customer ServiceMS OfficeInterpersonal SkillsNegotiation SkillsSales TargetsTelephone SystemsImpeccable CommunicationIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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