Product Manager

Company Description

AbhiBus is a leading online bus-ticketing platform that aggregates ticket inventory from over 4,000 bus operators - including major State Road Transport Corporations (SRTCs), covering more than 3.5 lakh (350,000+) routes across India. The AbhiBus website and apps allow users to check amenities provided by bus operators, compare booking fares, check bus timings in the searched route, live tracking of the bus before arrival, cancellation protection options and other facilities. It is the official ticketing partner for several state road transport corporation bus tickets and IRCTC bus bookings. 

AbhiBus is owned and operated by ixigo (Le Travenues Technology Limited), India’s leading OTA for the Next Billion Users. With over 54 crore Annual Active Users in FY25, ixigo offers AI-powered train, flight, bus, and hotel bookings through its platforms - ixigo, ConfirmTkt, and AbhiBus.

• You’ll own one or more parts of the traveller journey across app and web; we’ll set the exact charter with you. Work on our roadmap includes:
• Search and booking — comparing buses, smarter filters, a cleaner seat layout and fewer payment drop-offs.
• The trip — an AI-powered Trip Mode, live tracking, delay alerts and boarding-point guidance.
• Cancellations and refunds — alternatives before a cancel, clear refund tracking and easy reschedules.
• Growth and monetisation — rewards and referrals, cross-sell and upsell, and supply-side monetisation through operator ads and sponsored listings.

What you’ll do

• Own outcomes — set the roadmap and KPIs for your area, and own the results.
• Find the real problem — talk to travellers, bus operators, sales and on-ground teams and support, and keep asking why until you reach the root cause.
• Design the experience — sketch and prototype, and work with designers to craft “aha” moments and delightful nudges.
• Build with AI — prototype faster, and turn manual, support-heavy journeys into self-serve ones.
• Let data decide — pull your own data, run A/B tests and challenge assumptions.
• Ship end to end — write clear specs, launch smoothly, keep improving, and keep engineering, design and business aligned.

What success looks like

• Measurable gains in your metrics — conversion, repeat bookings, app ratings, fewer support contacts.
• Superlative experiences, with clear “aha” moments and delightful nudges that travellers notice.
• At least one manual journey made self-serve with AI.

Who you are

• A PM who thinks like a designer and notices friction others miss.
• Deeply empathetic — you feel the traveller’s worries before you design for them.
• A design thinker who frames the problem before jumping to a solution, and tests early with real users.
• Comfortable with data and AI tools, a clear communicator, and high on ownership.

Qualifications

• 2–4 years of product management experience on customer-facing (B2C) app or web products.
• A track record of shipping features end to end and moving a metric you can name.
• Hands-on SQL and analytics — funnels, cohorts, A/B tests (tools like Mixpanel, CleverTap, GA or similar).
• Practical use of AI tools in product work — e.g. ChatGPT or Claude for research and specs, and Figma AI, Lovable, Cursor or similar for prototyping.

Hands-on with design thinking and user research — interviews, usability tests, journey mapping — and able to create wireframes and clickable prototypes in Figma or similar tools.

Clear written and verbal communication.

Strongly preferred

A UX, UI or product design background. Please include a portfolio if you have one.

An MBA from a reputed business school.

Good to have

Experience in travel, mobility, e-commerce, payments or marketplaces.

Experience with conversational AI, offers or loyalty products.

Additional Information

Additional Information

Candidates are responsible for safeguarding sensitive company data against unauthorized access, use, or disclosure, and for reporting any suspected security incidents in line with the organization's ISMS (Information Security Management System) policies and procedures.