Documentation Management Officer

•  Contribute to updating and preserving the system of records, files, and document archives of the Excellence Department in accordance with the established system.
•  Operate a document management system in order to track, store and disseminate electronic documents and/or images of documents belonging to the department.
•  Retrieve files, records, information or materials at the request of municipal employees or when necessary.
•  Contributing to the research, collection and analysis of data and materials, determining the indexing category and preparing references for filing and retrieving documents.
•  Examining documents and monitoring work procedures to evaluate accuracy, completeness and adherence to municipal standards and specifications.

 Liaise with employees in the Quality Department and other individuals to answer questions, disseminate or clarify information, take orders and instructions, and handle complaints.

 Review files, records, and other documents in order to obtain information to respond to requests.

 Carrying out any other tasks assigned by the Head of the Excellence Department.