Customer Service Associate

Accenture
Department Icon Operations Maintenance & Support
Posted: 3 hours ago
1-3 years
Gurugram
Operations Maintenance & Support
work from office
Full Time
Closes 26 Dec 2026
Posted: 3 hours ago
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Job Description

Skill required: Language Translation - Customer Service

Designation: Customer Service Associate

Qualifications:Any Graduation

Years of Experience:1 to 3 years

Language - Ability:German - Intermediate

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song- all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do?

  • The Accounts Payable professional is responsible for timely and accurate processing of supplier invoices and related P2P activities while following defined client policies, procedures, controls, and service requirements. The role covers PO and Non-PO invoice processing, invoice matching, payment-related activities, reconciliation, and resolution of exceptions.
  • The Accounts Payable professional is responsible for timely and accurate processing of supplier invoices and related P2P activities while following defined client policies, procedures, controls, and service requirements. The role covers PO and Non-PO invoice processing, invoice matching, payment-related activities, reconciliation, and resolution of exceptions.
  • Customer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service.
  • It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships.

    What are we looking for?

  • Primary skill - Customer Service - P1

    Roles and Responsibilities:

  • In this role you are required to solve routine problems, largely through precedent and referral to general guidelines.
  • Your expected interactions are within your own team and direct supervisor.
  • You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments.
  • The decisions that you make would impact your own work.
  • You will be an individual contributor as a part of a team, with a predetermined, focused scope of work.
  • Please note that this role may require you to work in rotational shifts

    Qualification

    Any Graduation

    • Skills

    OperationsInvoice ProcessingCustomer SatisfactionProcessingLanguagesTranslationPOPayablesCustomer SatisfactionCustomer Service

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    About Company

    Accenture plc is a global professional services company headquartered in Dublin, Ireland, with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries, Accenture offers Strategy & Consulting, Technology, Operations, and Accenture Song services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers.

    A Fortune Global 500 company, Accenture reported US $64.9 billion in revenue for fiscal 2024 and serves clients in 120+ countries. With ~774,000 people worldwide and over 100,000 in India, the company partners with clients to build their digital core, optimize operations, accelerate growth, and create 360° value for stakeholders.

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