Customer Service (International Voice Process)

Since 2011, Access Healthcare has been building a business centered on delivering results by leveraging best practices for Revenue Cycle Management. We even developed a unique operating model beginning with: Best-in-class business processes (focuses on the results your business requires) Building technologies (enabling efficiency and effectiveness in execution) - business process management suite (arc.in) and robotic process automation technologies Recruit and retain people (start with the roles defined by the needs, then apply the right people). Starting with the end in mind, enables focus on creating results for you so you can focus on your priorities to cultivate growth by unlocking value, better productivity, and higher quality. For more on the genesis of our story, click here. We were recognized as a Leader by Everest Group in its report “Healthcare Provider BPO – Service Provider Landscape with Services PEAK Matrix™ Assessment 2017. It's always a work in progress. We anticipate change and innovate to better serve our customers. It's been quite a journey thus far. Below is a perspective of our DNA, who we are plus some quick facts.

Access Healthcare is committed to providing high-quality medical services to the population of Apex, North Carolina, in southwestern Wake County. Motivated by the need for more patient-friendly healthcare services, the practice offers direct primary care, which cuts out the bureaucratic clutter and gets down to the business of providing great healthcare that’s affordable, readily available, and less complicated.