People And Culture Coordinator

Job description / Role

Company description

SO/ Ras Al Khaimah is part of a coveted collection of hotels rooted in the world of fashion, commanding attention with its avant-garde design and creative approach to the world of luxury. This is a place where we celebrate brilliant individuals – you, our SO/ Icons. Welcome to your invite to the front row, a place where self-expression and experience count in equal measure.

Job description

• HR administration: Prepare and process HR documentation such as employment contracts, transfer letters, and memos. Ensure proper filing and recordkeeping of all employee documents in physical and digital formats.
• Employee records: Maintain up-to-date employee information in HR systems and ensure compliance with data protection and confidentiality policies.
• Onboarding coordination: Facilitate the onboarding process for new hires, including orientation scheduling, welcome kits, and documentation collection.
• Leave management: Track and record employee leave, absences, and attendance. Coordinate with payroll for timely submission of leave and attendance reports.
• Employee engagement: Assist in organizing employee activities, events, and wellness programs. Support internal communications and engagement initiatives.
• Compliance: Ensure adherence to company policies, labor laws, and regulations. Assist in updating and communicating HR policies and procedures.
• Payroll support: Provide administrative support for payroll processing by submitting necessary documentation and verifying employee information.
• Reporting: Generate regular HR reports, such as headcount, turnover, and training completion, and submit them to the manager, people & culture.
• Communication: Act as a point of contact for employee queries regarding HR policies, benefits, and procedures. Respond promptly and professionally.
• Collaboration: Work closely with all departments to support HR needs and contribute to a collaborative and inclusive workplace culture.

Qualifications

• High school diploma or equivalent; additional qualification in human resources, business administration, or related field is a plus.
• Previous experience in HR coordination or administrative support, preferably in the hospitality industry.
• Strong organizational skills with attention to detail and accuracy.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook); familiarity with HR Information Systems (HRIS) is an advantage.
• Excellent interpersonal and communication skills with a service-oriented mindset.
• Ability to manage multiple tasks efficiently in a fast-paced environment.
• Strong time management and problem-solving abilities.
• High level of confidentiality, integrity, and professionalism.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.