People & Culture Executive

Job description / Role

Company description

Ennismore, the fastest-growing lifestyle and leisure hospitality company, is bringing the iconic Delano brand to the UAE for the first time. When Delano South Beach arrived on the Miami scene in 1995, it introduced an entirely fresh take on five-star luxury and marked the inception of lifestyle hospitality. Delano was celebrated for its blend of timeless elegance, modern design, and vibrant energy; it became the social hub, bringing together the who’s who of the fashion and entertainment world. Guided by the same principles that propelled the original Delano to icon status, Delano Dubai will usher in a new era of sophisticated style and elevated service to the UAE.

Located on the pristine shores of Bluewaters Island, the Delano Dubai resort will boast an array of luxury rooms and suites, four exceptional culinary and mixology experiences, an oceanfront swimming pool, and a wellness studio.

Job description

Role overview

As People & Culture Executive at Delano Dubai, you’ll help shape how our people experience life at the hotel—from their first welcome to the everyday moments that make them feel supported, connected, and valued.

You’ll work closely with the People & Culture team and hotel leaders to keep people processes running smoothly, support our teams, and bring Delano’s culture to life.

This is a hands-on role for someone who enjoys connecting with people, takes pride in getting the details right, and understands that a great team experience comes from both thoughtful service and reliable follow-through.

What you’ll do

• Coordinate onboarding so new joiners feel informed, prepared, and welcomed.
• Prepare employment paperwork in line with approved terms and follow up on outstanding documents.
• Work with departments to organise joining arrangements, induction schedules, and the practical details of settling in.
• Support recruitment through interview arrangements, candidate communication, and updates in SmartRecruiters.

• Be an approachable point of contact for questions about policies, benefits, and day-to-day working life.
• Listen with care, provide clear guidance, and involve the right People & Culture colleague when further support is needed.
• Handle personal information and sensitive conversations with discretion.
• Help team members navigate requests and processes, keeping them informed along the way.

• Maintain accurate employee records, personnel files, and People & Culture systems.
• Prepare letters, certificates, and documentation for approved transfers, promotions, and other employment changes.
• Track probation reviews, leave, and attendance records, following up with leaders where needed.
• Provide timely, accurate payroll inputs and coordinate visa and work permit requirements with the relevant teams.
• Keep records organised and ready for reporting and audits.

• Help organise recognition, wellbeing initiatives, celebrations, and team events.
• Create clear, engaging team communications that reflect Delano’s personality.
• Support People Development with learning arrangements, participation records, and team activities.
• Listen to feedback and contribute practical ideas that improve the team experience.

• Coordinate the paperwork and arrangements for internal moves and departures.
• Work with Payroll, IT, and department leaders to complete clearance and offboarding requirements.
• Arrange exit interviews and ensure relevant feedback reaches the People & Culture leadership team.
• Help each transition feel organised, respectful, and well communicated.

How success looks

• Onboarding: New joiners arrive with the right arrangements in place and feel welcomed and supported.
• Team support: Enquiries are handled with care, clear guidance, and timely follow-up.
• Record accuracy: Employee files and systems remain complete, current, and confidential.
• Payroll and administration: Inputs and employment documents are accurate and delivered within agreed timelines.
• Process follow-through: Probation reviews, approvals, and outstanding paperwork are tracked through to completion.
• Team engagement: Activities and communications encourage participation, recognition, and connection.
• Collaboration: Departments know what is needed, who is responsible, and what happens next.
• Continuous improvement: Team feedback leads to practical improvements in everyday People & Culture processes.

Qualifications

• Experience in People & Culture or Human Resources, ideally within luxury or lifestyle hospitality.
• A warm, approachable manner and the ability to build trust with people at every level.
• Experience supporting onboarding, employee administration, and day-to-day people processes.
• Confidence using HR systems, recruitment platforms, and Microsoft Office.
• An understanding of UAE employment practices and hotel operations.
• Strong organisation, attention to detail, and the ability to follow through while managing competing priorities.
• Sound judgement and discretion when handling confidential information.
• A collaborative, people-first mindset and the curiosity to find better ways of doing things.

Most importantly, you understand that behind every document, request, and process is a person who deserves care and consideration.

Additional information

• The opportunity to join an international, innovative, and fast-growing group committed not only to building new hotels but also to creating a global brand.
• The ability to challenge the norm and work in an environment that is both creative and rewarding.
• The chance to be part of a team that is passionate about creating great hospitality experiences and exploring new locations with every opportunity.
• A competitive package and plenty of development opportunities.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.