Client Management Associate

Responsibilities

• Take complete ownership of the students including onboarding the student profile, making them understand the process, detailed counseling, profile strengthening, and admissions
• Develop a deep understanding of the entire study abroad admissions process and application cycle for countries like the USA, UK, Canada, Ireland, Germany, etc.
• Develop a strong relationship with students as a mentor for the entire process
• Build and review the progress of every student application on an ongoing basis to understand the stage of the student and the next steps
• Build cross-discipline relationships in the organization, partnering closely with the BDMs, marketing, admissions, and VISA
• Ensure top-quality admission work like essays, SOPs, and documents
• Serve as the primary contact for the student and work on student satisfaction and overall student happiness
• Lead the overall servicing vertical of the business by working closely on new experiments, R&D, & the product to overall further strengthen the servicing cycle of the company