Product Owner

– Product Owner (L4)

Role Overview

The Product Owner (L4) is responsible for defining, prioritising, and delivering features for an enterprise-scale SaaS product built on Microsoft Azure. The role owns the product backlog, aligns business and customer requirements into a clear product roadmap, and works closely with engineering, QA, UX, and cross-functional teams to deliver releases efficiently.

• This position requires strong decision-making capability, customer orientation, and technical understanding of cloud-based, API-driven, and enterprise-integrated applications.
• Key Responsibilities
• 1. Product Vision, Strategy & Roadmap
• •
• Define and maintain the product vision and short-term & long-term product roadmap.
• •
• Convert business goals, market needs, regulatory requirements, and customer feedback into actionable product plans.
• •
• Work closely with leadership, architects, and stakeholders to ensure roadmap alignment with business objectives.
• •
• Identify opportunities for new features, enhancements, or technical improvements.
• 2. Backlog, Ownership & Prioritisation
• •
• Own, structure, and continuously refine the product backlog.
• •
• Prioritise epics, features, stories based on business value, ROI, compliance, technical feasibility, and resource capacity.
• •
• Make daily decisions required by the development team to remove ambiguity and ensure sprint progress.
• •
• Balance product roadmap items with customer customisations and change requests.
• 3. Requirements, User Stories & Acceptance Criteria
• •
• Write, review, and approve high-quality user stories, acceptance criteria, and specifications.
• •
• Ensure clarity, completeness, and usability of requirements for development, QA, and UX teams.
• •
• Drive rigorous acceptance testing and sign-off for story completion.
• •
• Translate complex enterprise workflows into scalable system features.
• 4. Release & Delivery Planning
• •
• Define release goals and collaborate with engineering for release planning and roadmap execution.
• •
• Align release cycles with global deployments, enterprise schedules, and customer expectations.
• •
• Validate completed increments against acceptance criteria and customer outcomes.
• •
• Ensure documentation, training, and release notes are ready for internal and external stakeholders.
• 5. Stakeholder Management

• Act as the single point of contact between business, customers, engineering, and QA teams.
• Run regular backlog refinement, sprint planning, review, and demo sessions.
• Communicate product status, release progress, and major decisions to leadership and crossfunctional

teams.

6. Change Request Management

• Evaluate, prioritise, and manage Change Requests (CRs) from customers and internal teams.
• Perform impact analysis, estimate timelines, and negotiate delivery commitments.
• Maintain a structured CR lifecycle with traceability and documentation.

7. Customer-Specific Customisation & Project Support

• Understand customer-specific requirements and translate them into custom feature stories.
• Work with solution engineering, project delivery, and account teams for implementation

• readiness.
• • Ensure that customisations remain scalable, maintainable, and aligned with product strategy.
• 8. Cross-Functional Collaboration
• • Work closely with architects, Azure engineers, frontend/backend teams, QA, UX, DevOps,
• and support teams.
• • Facilitate alignment with security, compliance, and performance needs for enterprise
• deployments.
• • Contribute to technical discussions related to APIs, integrations, data models, and cloud
• services.
• Required Skills & Experience
• Technical Skills

• Strong understanding of SaaS architecture, microservices, and API-driven integrations
• Familiarity with Microsoft Azure ecosystem:

• o Azure App Services
• o Azure Kubernetes Service (AKS)
• o Azure Functions
• o Event Hub, Service Bus
• o Azure SQL / Cosmos DB
• o Azure Storage & Key Vault
• • Knowledge of enterprise application patterns, multi-tenant architectures, and deployment
• models
• • Understanding of DevOps pipelines, CI/CD (GitHub Actions, Azure DevOps), and release
• orchestration
• • Ability to translate technical complexity into simple business understanding
• Product Ownership & Agile Skills

• Expert in backlog management, user story writing, and agile ceremonies
• Strong prioritisation mindset (value vs effort, risk, cost, compliance)
• Experience in release planning, sprint tracking, and feature lifecycle ownership
• Ability to make fast daily decisions and unblock the development team
• Excellent stakeholder communication and negotiation skills

Education & Experience

• Bachelors or Masters degree in Engineering, Computer Science, or related field
• 5-8 years of experience in product or technical roles
• Minimum 3–5 years as a Product Owner or Product Manager for SaaS/Cloud products
• Certification (preferred but not mandatory):

• o CSPO / PSPO
• o Azure Fundamentals (AZ-900)
• o Azure Solutions/Architect (nice to have)
• o SAFe PO/PM
• • Preferred experience in pharma supply‐chain solutions, Pharma regulations, and compliance