CRMNEXT - Revenue Operations Analyst - Business Operations

Description:

About the Role:

We are looking for a data-driven Revenue Operations Analyst who can take end-to-end ownership of business operations workstreams, drive process excellence, and enable leadership with meaningful insights. This role demands strong analytical capability, a problem-solving mindset, and the ability to collaborate across multiple business functions.

GTM Strategy & Planning:

• Partner with Sales and Marketing leadership to align annual GTM plans, coverage models, and sales capacity.
• Translate business goals into measurable KPIs, dashboards, and execution frameworks.
• Support territory design, segmentation, and quota allocation using data-driven insights.

Revenue Operations & Process Design:

• Define and refine lead-to-cash processes across CRM and connected systems.
• Drive operational excellence by optimizing forecasting, pipeline hygiene, and deal management.
• Establish governance for data integrity, process compliance, and tool adoption.

Systems & Tools (CRM + RevTech):

• Own the GTM tech stack (Salesforce, HubSpot, Clari, Highspot, Outreach, Sales Navigator, Power BI, etc.).
• Collaborate with cross-functional teams to design scalable CRM architecture and integration flows.
• Identify automation opportunities to reduce manual effort and improve seller productivity.

Enablement & Insights:

• Develop GTM dashboards and performance scorecards for leadership reviews.
• Partner with enablement teams to improve seller readiness, playbook execution, and productivity.
• Deliver insights and recommendations that improve pipeline velocity, conversion, and retention

Collaboration & Influence:

• Act as a strategic partner to business leaders combining data, tools, and process insight to shape GTM decisions.
• Facilitate cross-functional alignment between Sales, Marketing, Customer Success, and Finance.

Requirement:

• 2-5 years of experience in Revenue Operations, Sales Strategy, or GTM Enablement roles in a SaaS / B2B setup.
• Strong working knowledge of Salesforce or HubSpot, and familiarity with RevOps tools (Clari, Highspot, Outreach, Power BI, etc.).
• Experience in sales process design, forecasting, and data analytics.
• Ability to translate business needs into CRM architecture and actionable reporting.
• Excellent stakeholder management and communication skills.
• Certifications in Salesforce / HubSpot / BI tools are a plus.

Behavioral Attributes:

• Demonstrates strong thought leadership, excellent in orchestrating people, processes, systems, and metrics for top-notch implementations.
• Effective influencer, collaborator, and strategic planner capable of leading at all organizational levels, particularly in complex environments.
• Inspires and influence steams, key resources, management, and customer stakeholders to align with and achieve business objectives.
• Thrives in challenging situations and excels in delivering results under tight timelines.

Academic Qualification:

• Engineering/equivalent technical qualification from a reputed college/ university
• Good understanding of current technology trends along with ultra-scalable systems
• Proficient in effectively communicating with internal stakeholders across various domains, including technology and business.