CRMNEXT - Revenue Operations Analyst - Business Operations

Description:
About the Role:
We are looking for a data-driven Revenue Operations Analyst who can take end-to-end ownership of business operations workstreams, drive process excellence, and enable leadership with meaningful insights. This role demands strong analytical capability, a problem-solving mindset, and the ability to collaborate across multiple business functions.
GTM Strategy & Planning:
- Partner with Sales and Marketing leadership to align annual GTM plans, coverage models, and sales capacity.
- Translate business goals into measurable KPIs, dashboards, and execution frameworks.
- Support territory design, segmentation, and quota allocation using data-driven insights.
Revenue Operations & Process Design:
- Define and refine lead-to-cash processes across CRM and connected systems.
- Drive operational excellence by optimizing forecasting, pipeline hygiene, and deal management.
- Establish governance for data integrity, process compliance, and tool adoption.
Systems & Tools (CRM + RevTech):

- Own the GTM tech stack (Salesforce, HubSpot, Clari, Highspot, Outreach, Sales Navigator, Power BI, etc.).
- Collaborate with cross-functional teams to design scalable CRM architecture and integration flows.
- Identify automation opportunities to reduce manual effort and improve seller productivity.
Enablement & Insights:
- Develop GTM dashboards and performance scorecards for leadership reviews.
- Partner with enablement teams to improve seller readiness, playbook execution, and productivity.
- Deliver insights and recommendations that improve pipeline velocity, conversion, and retention
Collaboration & Influence:
- Act as a strategic partner to business leaders combining data, tools, and process insight to shape GTM decisions.
- Facilitate cross-functional alignment between Sales, Marketing, Customer Success, and Finance.
Requirement:
- 2-5 years of experience in Revenue Operations, Sales Strategy, or GTM Enablement roles in a SaaS / B2B setup.
- Strong working knowledge of Salesforce or HubSpot, and familiarity with RevOps tools (Clari, Highspot, Outreach, Power BI, etc.).
- Experience in sales process design, forecasting, and data analytics.
- Ability to translate business needs into CRM architecture and actionable reporting.
- Excellent stakeholder management and communication skills.
- Certifications in Salesforce / HubSpot / BI tools are a plus.
Behavioral Attributes:
- Demonstrates strong thought leadership, excellent in orchestrating people, processes, systems, and metrics for top-notch implementations.
- Effective influencer, collaborator, and strategic planner capable of leading at all organizational levels, particularly in complex environments.
- Inspires and influence steams, key resources, management, and customer stakeholders to align with and achieve business objectives.
- Thrives in challenging situations and excels in delivering results under tight timelines.
Academic Qualification:
- Engineering/equivalent technical qualification from a reputed college/ university
- Good understanding of current technology trends along with ultra-scalable systems
- Proficient in effectively communicating with internal stakeholders across various domains, including technology and business.