IT Inside Sales

Key Responsibilities

• Lead Generation & Prospecting: Identify prospective B2B clients, build target databases, and conduct outbound cold-calling, email outreach, and social selling.
• Product Positioning & Demos: Deliver virtual software/IT solution presentations and coordinate technical proof-of-concepts (POCs) with pre-sales engineers.
• Pipeline & Deal Management: Manage the full sales cycle from initial contact to contract negotiation and closing.
• Renewals & Account Growth: Handle subscription renewals, upsells, and cross-selling within an existing customer base.
• CRM & Reporting: Log daily activities, update customer records, track metrics (calls, conversion rates, pipeline coverage), and forecast sales in tools like Salesforce or HubSpot.
• Cross-Functional Collaboration: Coordinate with marketing, product, technical support, and vendor/channel partner teams.