Branch Manager

Hiring for Branch Manager for fast growing Frieght Forwarding Company

Location: Hyderabad

CTC: 36LPA

Key Responsibilities

• 1. Achieve budgeted net margin month-on-month for the Branch.
• 2. Control OPEX and ensure alignment with gross margins.
• 3. Possess knowledge of at least three products out of five (Air Imports / Air Exports / Ocean Imports / Ocean Exports / Customs Clearance).
• 4. Monitor and manage account receivables with a focus on timely and accurate billing and DSO.
• 5. Meet personal KPIs and financial targets.
• 6. Drive yield enhancement across all Lines of Business (LOBs).
• 7. Ensure smooth functioning of all operations across departments and lines of business.
• 8. Implement and monitor quality compliance and operational standards.
• 9. Respond promptly to RFQs and coordinate with overseas partners.
• 10. Mitigate risks through sound risk management controls and procedures.
• 11. Drive business development and expand the client base.
• 12. Conduct regular client visits, generate personal gross margins, and manage key accounts.
• 13. Lead sales management activities, including reviews, analytics, and target setting for sales teams.
• 14. Focus on the development of major trade routes and key verticals with structured budgeting plans.
• 15. Build and maintain strong relationships with carriers for better space allocation and competitive rates.
• 16. Oversee overall branch management and cross-departmental coordination.
• 17. Ensure acquisition and retention of quality manpower.
• 18. Initiate HR and team-building activities to maintain a motivated and engaged workforce.
• 19. Train and develop staff with a clear focus on succession planning.
• 20. Define KRAs and job profiles for Assistant Managers and above.
• 21. Conduct timely and structured performance appraisals linked to measurable outcomes.
• 22. Ensure clear and effective communication across all staff.
• 23. Promote a culture of service excellence and regularly monitor CRM performance.

Qualifications & Skills

• ? Bachelors or Masters degree in Logistics, Supply Chain, International Business, or related field.
• ? 812 years of experience in freight forwarding/logistics, with 35 years in a managerial role.
• ? In-depth knowledge of air/ocean freight, customs compliance, and documentation.
• ? Proven leadership and team management skills.
• ? Strong analytical, communication, and interpersonal abilities.