Associate

ACN Healthcare

AR Caller (Denials)

Roles and Responsibilities:

• Work on denied or underpaid medical claims and follow up with insurance companies to ensure timely resolution.
  
• Perform analysis of denials and identify root causes to prevent recurring issues.
  
• Handle claim re-submissions, appeals, and corrections as required.
  
• Maintain accurate documentation of all call interactions and claim actions in the system.
  
• Meet daily and weekly productivity targets while maintaining quality standards.
  
• Collaborate with team members and reporting managers to improve claim resolution rates.
  
• Work on EPIC software for both Physician and Hospital billing processes.
  

Required Skills and Experience:

• Minimum 2 years of experience in AR Calling (Denials process).
  
• Minimum 1 year of hands-on experience in EPIC software.
  
• Good understanding of US healthcare RCM process (Billing, Denials, AR).
  
• Excellent communication and analytical skills.
  
• Willing to work in Night Shift (5:30 PM 2:30 AM).
  
• Immediate joiners preferred.

Walkin Timings:

Monday to Friday (5:00PM TO 8:00PM)

Saturday (10:00AM TO 5:00PM)

Address:

Ground Floor, Sanali Spazio, Next to Inorbit Mall, Software Units Layout, Madhapur, Hyderabad, Telangana 500081, India. )

Contact :

HR Navya : 9704812230