ACT - Cluster Manager/Senior Manager - Enterprise Business

About Atria Convergence Technologies Ltd: (ACT Fibernet)

Founded in 2000 and headquartered in Bengaluru, Atria Convergence Technologies Ltd. (operating as ACT Fibernet) is one of Indias largest fiber-optic broadband service providers. Serving over two million residential and enterprise subscribers across 30+ major cities, ACT delivers high-speed Fiber-to-the-Home (FTTH) connections, and robust B2B telecom solutions. Its enterprise divisionACT Enterprisespecializes in dedicated Internet Leased Lines (ILL), Corporate Broadband with AI-enabled Smart Wi-Fi, Managed SD-WAN, and value-added security services designed for SMEs, co-working spaces, and corporate offices. Known as an industry pioneer for launching 1 Gbps broadband speeds in India, ACT continues to leverage a high-performance optic fiber infrastructure to deliver low-latency connectivity, flexible SLA-backed services, and end-to-end network management.

Role: Cluster Manager - Enterprise Business - Hyderabad

Purpose of the role:

As Cluster Manager - Enterprise Business (Telangana), you will drive P&L responsibility, revenue growth, and market penetration across the SME (Small & Medium Enterprise) segment throughout Telangana. Leading a team of frontline Enterprise Sales Professionals, you will balance aggressive hunting for new SME business with strategic farming and retention of existing accounts.

If you bring strong regional market expertise across Telangana, a solid understanding of wireline/telecom/SaaS solutions, and a proven track record of driving frontline sales teams to achieve targets, this role provides significant business impact and career growth.

Role & Responsibilities:

1. Territory & Revenue Ownership (Telangana SME Segment):

• Own and exceed cluster revenue targets across the SME market in Telangana by balancing new customer acquisition (Hunting) and account expansion/upselling (Farming).
• Position enterprise connectivity and cloud productsincluding MPLS, Internet Leased Line (ILL), Wireline Solutions, Cloud/SaaS, and Bulk SMStailored to SME requirements.
• Develop and execute cluster-specific go-to-market (GTM) strategies to capture untapped regional SME hubs and industrial belts across the state.

2. Team Leadership & Sales Execution:

• Lead, mentor, and drive a frontline team of 5 to 15 Enterprise Sales Executives/Managers operating across Telangana.
• Accompany team members on high-value client visits, conduct weekly pipeline reviews, and coach the team on effective hunting strategies and account farming.
• Foster a target-driven, high-energy sales culture while ensuring low team churn and high productivity.

3. Hunting, Farming & Account Retention:

• Hunting: Drive proactive outreach to sign up new SME accounts, expanding the companys market share across key commercial hubs in Telangana.
• Farming: Build deep relationships with existing SME clients to increase customer lifetime value (LTV) through cross-selling, upselling, and contract renewals.
• Collection & Retention: Ensure high customer satisfaction, minimize churn across the SME base, and oversee timely payment collections within the cluster.

4. Cross-Functional Operations & Market Intelligence:

• Coordinate with internal Cross-Functional Teams (CFT) Delivery, Solution Architecture, Network Engineering, and Billing to ensure rapid order execution and smooth delivery.
• Track localized competitor trends, pricing shifts, and emerging business clusters within Telangana to provide actionable insights to zonal leadership.

Required Candidate Profile:

• Experience: 6 to 12 years of core B2B / Enterprise Sales experience within Telecom, ISP, Broadband, Wireline, or Enterprise SaaS.
• Leadership: Minimum 2 to 3 years of experience directly managing a team of sales professionals.
• Product Knowledge: Strong understanding of enterprise telecom solutions (MPLS, ILL, Leased Lines, SD-WAN, Cloud, or Corporate Connectivity).
• Skills: Strong negotiation, consultative selling, C-suite relationship management, and numerical/pipeline management skills.
• Education: Bachelors degree in Engineering, Technology, or Business; MBA/PGDM in Marketing or Sales is highly preferred.