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Lead,manage,and motivate a team of chat support executives. Monitor live chats to ensure quality standards and adherence to processes. Handle customer escalations and provide timely resolutions.Skills
BPOTeam HandlingService DeskEscalationsSLA ManagementAttrition ControlEscalation ManagementCustomer ServiceIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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Application Deadline
24 Apr 26, 05:47 PM IST
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