Customer Support - Malayalam

Skills:

bpo, voice process, telecalling, Non-IT, domestic voice process, customer support,

Company Overview

Adam&EveInc is a visionary company with a mission to enhance humanity and transform businesses through revolutionary ideas. Headquartered in Coimbatore, Tamil Nadu, the company belongs to the Business Process Outsourcing (BPO) industry.

Job Overview

Provide customer support in Malayalam language, full-time position with Adam&EveInc in Coimbatore. Ideal for fresher with less than 1 year experience in BPO. Salary Range: Competitive. Join a team of 51-200 employees in a transformative BPO company.

Qualifications And Skills

• 1. Strong communication skills in Malayalam .
• 2. Previous experience in voice process, telecalling, or customer support is a plus.
• 3. Ability to work in a fast-paced environment and handle customer inquiries effectively.
• 4. Knowledge of BPO industry practices and customer service principles.
• 5. Excellent problem-solving and interpersonal skills.

• 1. Communicate with customers in Malayalam to provide exceptional support.
• 2. Resolve customer queries and issues in a timely and professional manner.
• 3. Collaborate with internal teams to ensure customer satisfaction and retention.
• 4. Maintain accurate records of customer interactions and transactions.
• 5. Contribute to a positive work environment and uphold company values.