Customer Support - Telugu Language ( Coimbatore )

• Greetings from Adam & Eve Inc,
• We are hiring for Process Associates
• This Recruitment proposal outlines the Hiring Description & our Company Informations.

Job Responsibilities:

• Customer Support:
• Gather the Feedback from Customer & Maintain Long Lasting Relationship.
• Handle inbound & Outbound calls from customers in a professional and courteous manner.
• Listen attentively to customer inquiries, concerns, and feedback.
• Provide accurate information and solutions to customer queries.

Documentation:

Maintain detailed and accurate records of customer interactions in the CRM system.

• Update customer profiles with relevant information.
• Quality Assurance:
• Adhere to quality standards and ensure consistency in service delivery.
• Participate in ongoing training to stay updated on product knowledge and customer service techniques.

Qualifications:

• Education:
• Any Degree with computer Knowledge.
• Communication Skills:
• Excellent verbal and written communication skills in Tamil, Malayalam , Hindi & Telugu.
• Ability to articulate information clearly and concisely.
• Previous experience in a customer service role is preferred but not mandatory.
• Ability to handle a high volume of calls with a focus on quality service.
• Ability to think on your feet and provide effective solutions.

Requirements:

• Immediate availability for joining.
• Team Player
• Ability to work collaboratively in a team-oriented environment.
• Positive attitude and a willingness to learn.

No of Employees needed

1.Malayalam - 50

2.Hindi - 30

3.Telugu 30

4.Kanada - 20

Location: Lakshmi Mills, Coimbatore

No of Vacancies: 50+

Salary Range: 10,000 to 15,000 per month + incentives (Based on performance)

• Contact Us
• +91 9042220388
• Mail Us: [HIDDEN TEXT]