Support Specialist (Logistics)

What role you will play in team: You will be the primary point of contact for resolving issues related to our logistics operations. This includes tracking shipments, resolving delivery delays, and coordinating with carriers.

What you will do: You will utilize various logistics software systems to track shipments, communicate with carriers and clients, and troubleshoot logistical challenges to ensure on-time delivery.

Key responsibility:

• Track shipments using logistics software and provide updates to clients.
• Resolve delivery delays and other logistical issues.
• Coordinate with carriers to ensure timely delivery of goods.
• Maintain accurate records of shipments and delivery information.
• Respond to client inquiries and provide support.
• Identify and resolve logistical challenges to improve efficiency.
• Collaborate with other departments to ensure smooth logistics operations.

Required Qualification and Skills:

• Bachelor's degree in supply chain management, logistics, or related field.
• 0-1 year of experience in logistics or supply chain.
• Proficiency in logistics software (e.g., SAP, Oracle Transportation Management).
• Excellent communication and customer service skills.
• Strong problem-solving and analytical skills.
• Understanding of shipping regulations and documentation.

Benefits Included:

• Competitive salary and benefits package.
• Opportunities for career growth.
• Comprehensive health insurance.
• Paid time off.
• Employee assistance program.

A Day in the Life: A typical day involves monitoring shipments, resolving delivery issues, communicating with carriers, and assisting clients with inquiries.