TitleCustomer Support Executive

Department Icon IT / Software Development & Related
102+ Applicants
Posted: 7 months ago
2-6 years
Kolkata, West Bengal
Work from Office

Posted: 7 months ago
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Applicants: 102+
Job Description
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Job Description

    As a Senior Tech Sales Associate at Adeeba e-Services, your role will involve taking inbound calls from customers experiencing computer issues. Your responsibilities will include diagnosing the problem effectively and recommending the most suitable technical support plan along with relevant software to address the issue. By leveraging your expertise, you will assist customers in resolving their technical concerns while promoting and selling our support plans.
    Key Responsibilities:
    - Receive inbound calls from customers regarding computer issues
    - Diagnose technical problems efficiently
    - Recommend appropriate technical support plans and relevant software
    - Sell technical support plans to customers
    Qualifications Required:
    - Minimum of 10 + 2 / 10 + 3 years Diploma pass
    - Graduates
    Adeeba e-Services offers various benefits and facilities to enhance your work experience:
    - Fixed Salary deposited in your account on the 1st of every month
    - High Incentives including Daily Sales Incentives, Attendance Incentive, and Monthly Sales Incentives
    - 15% - 20% hike on the last drawn salary
    - Loyalty Bonus of Rs. 5000 annually
    - Referral Bonus of Rs. 2000 per candidate
    - No shift timing extensions

    Looking to get Placed? Try our Placement Guarantee Plan


    - Opportunities for career growth and development
    - Salary increment after 9 months
    - UK / US Shift timings
    For further details or to apply for this position, please contact Rima (HR) at hidden_mobile or hidden_mobile. Join our team at Adeeba e-Services and be a part of our commitment to providing top-notch technical assistance to our valued customers.,

Skills

Technical SupportTechnical SupportInbound CallsTech SalesSoftwareDiagnosingCustomer ServiceSelling

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Important dates & deadlines?

Application Deadline

02 Nov 25, 11:31 AM IST

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TitleCustomer Support Executive

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