Non-Technical Project Manager

Summary

Our company is dedicated to helping professionals achieve more in their careers. Every day, millions use our products to make connections, find opportunities, and gain insights. Our global reach allows us to impact the world&rsquos workforce uniquely. We transform lives through innovative products and technology.

Job Responsibilities

• Establish project standards, cadence, and version controls for project documentation and workflow to ensure program success.
• Proactively develop new project tools and templates to support the team.
• Execute programs against project plans, including managing action items, owners, due dates, statuses, issues, lessons learned, and risks.
• Assist with the creation and update of key project artifacts such as project charters, plans, resource plans, budgets, and communication/change plans.
• Facilitate meetings by sending agendas, taking minutes, and tracking assigned project team activities.
• Build and maintain repositories for tracking key artifacts and reusable templates.
• Track and report on key metrics, using problem-solving skills to structure ambiguous problems, identify data sources, conduct analysis, and deliver recommendations.
• Own and manage multiple, concurrent campus operations projects of varying complexity.
• Develop collaborative partnerships with business leads and stakeholders, seeking opportunities to increase customer satisfaction and deepen relationships.
• Handle day-to-day customer fulfillment needs, including product training, support, and monitoring.
• Participate in client relationships with superior service, collaboration, and delivery that exceeds expectations.

Required Skills

• Project Management
• Communication
• Collaboration

Education & Qualifications

• BA/BS degree or related work experience
• 1 year of project or program management experience
• Working knowledge of project life cycle
• Excellent communication, analytical, and problem-solving skills
• Ability to logically and efficiently structure ambiguous problems, identify data sources, conduct analysis, and derive key insights and recommendations
• Ability to communicate with executive teams, business, and recruiting leaders
• Highly productive and proactive in supporting key stakeholders
• Effective time management, task prioritization, and ability to work within deadlines with minimal supervision
• Ability to work in a fast-paced, startup environment