TE-PP Jabalpur

Goal Key Result Area Actions / Deployment

Product Validation & application technique development Coordinate with development & marketing team Product validation at academy using different application tools & techniques

Help marketing team for new design development

Pattern & shade customisation as per PS team requirement

Community Engagement Relationship Management with Contractors/ Painters Relationship Management with 100-150 contractors/ painters in the area for getting market information on new development & new product arrivals

• Help TSM PP to run painter meets (new product demo)
• Product Training Coordination with applicators and contractors for training sessions at the painter academies Product Training of TSMs/painters/
• Evolve the Training Tracker
• SP painter training at academies as well as on site training

Complaint Handling & Technical Support Technical Inspection at customer sites, help TSM PS for complaint resolving on site ( Support for the channel sales teams) Conduct all technical inspection like surface Preparation inspection to painting progress inspection and post painting inspection for fresh and repainting sites

• Help painters, PS team to resolve complaints, give solutions for resolving on site issues
• Compensation on Product failure / reworks to be approved by supervisor
• Product feedback to be shared with R&D.
• Focus Product Establishment Site Sampling Concept Testing - Sampling of new products with painter community for validation. Support to TSM PP for sampling
• Demo of new techniques & product application in painter shop meets
• Report of the trials to be shared with the respective ASM PA/PP.
• Reports Trackers - Monthly & weekly basis Product trial reports
• Complaint site reports
• Training tracker - on site & academy