Benefits Analyst

Job Summary

Responsibilities

Benefits Administration

• Manage employee benefits lifecycle activities including enrollments, changes, terminations, and annual renewals.
• Maintain benefits data within HRIS systems and ensure data accuracy.
• Coordinate benefits operations across HR, Payroll, Finance, and external vendors.

Employee Experience & Communication

• Act as the primary contact for employee benefits queries and escalations.
• Develop and maintain FAQs, guides, communications, and onboarding materials.
• Conduct employee awareness sessions on benefits programs.

Vendor Management & Governance

• Manage relationships with insurance providers, brokers, and wellness vendors.
• Track renewals, invoices, SLAs, claims, and vendor performance.
• Support contract reviews and vendor governance activities.

Analytics & Reporting

• Prepare regular reports and dashboards on benefits utilization, cost, participation, and service levels.
• Analyze trends and provide insights to support benefits decisions and enhancements.
• Support budgeting, forecasting, and invoice reconciliation activities.

Strategy & Compliance

• Conduct market benchmarking and recommend improvements to benefit programs.
• Support the evaluation and implementation of new benefits such as Car Lease and Flexible Benefits.
• Maintain SOPs, documentation, and controls while ensuring compliance with applicable regulations and company policies.

Qualifications & Experience

• Bachelor's degree in HR, Business Administration or related field.
• 2-5 years of experience in benefits administration or HR operations.
• Experience in a GCC/shared services environment preferred.
• Knowledge of India benefits regulations and practices.

Skills & Competencies

• Strong understanding of team members benefits (health insurance, retirement, wellness).
• Attention to detail and strong analytical skills.
• Excellent communication and stakeholder management skills.
• Proficiency in HRIS systems (Workday) and MS Excel.
• Ability to handle confidential information with integrity.