Business Intelligence Analyst

Process: US Healthcare

Shift Timings: US Shift (7 PM To 4:30 AM)

Working Days: 5 Days working (Saturday & Sunday weekly off)

Work Location: Ahmedabad, Gujarat (Work From Office)

Required Skills

• 2 years experience in core reporting/analytics
• Experience in building dashboards
• Good analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
• Experience in US Healthcare would be an added advantage.
• Proficiency in Data warehousing concepts would be given preference.
• Hands on Experience in Advanced Excel
• Good data interpretation and presentation skill

Roles And Responsibilities

• Report Generation & communication to Operations on Daily/Weekly/Monthly/Quarterly, Agent performance reports, Lead analysis reports
• Working on Reporting related tasks with required stakeholders
• Design interactive dashboard based on the available raw data.
• Work independently on assigned tasks and perform analysis based on given work.
• Maintain a proper schedule of reports.
• Maintaining the reporting database up to the mark
• Any other activity assigned related to reports

Competency

• Ability to think creatively.
• Ability to collaborate with team members.
• Close attention to detail.
• Good communication skills.
• Ability to learn new skills quickly.

Ability to formally document processes.