Posted: 2 days ago
5-7 years
Kochi(Infopark Campus)
Operations Maintenance & Support
work from office
Full Time
Closes 9 Jan 2027
Posted: 2 days ago
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Job Description
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Job Description
- Responsibilities:
- * Manage team performance & attrition
- * Lead US inbound voice team
- * Meet SLA targets
- * Handle client queries via phone
- * Oversee shrinkage reduction efforts
Perks and benefits
Office cab/shuttle, Health insurance, Provident fund, Annual bonusSkills
Team LeadingVoice ProcessBPOInbound Voice ProcessInboundBpo VoiceTeamMalayalamIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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