Backend Support Operations (Kerala)

• Backend Support Operations (Kerala)
• Company: advenxa
• Job Location: India
• Employment Type: Full-time
• Experience Required: 1+ years
• Salary: 3,60,000 per year
• Backend Support Operations
• Location: Vyttila, Ernakulam, Kerala
• Experience: Minimum 1+ year of experience in international customer support, client coordination, or a similar role involving international clients.
• Salary: Up to 30,000 per month
• Language Requirement: English fluency is mandatory
• Job Overview

We are looking for a detail-oriented and confident communicator for the position of Backend Support Operations. The candidate will be responsible for coordinating with international clients, primarily based in Europe, and ensuring smooth day-to-day operational activities.

• Key Responsibilities
• Communicate professionally with international clients, primarily across Europe, through emails, phone calls, and other communication channels.
• Handle backend operational activities and ensure timely completion of assigned tasks.
• Coordinate with clients and internal teams to resolve queries and operational issues.
• Maintain accurate records, documentation, and client-related information.
• Follow up on pending requests and ensure timely responses to client requirements.
• Build and maintain professional relationships with international clients.
• Ensure smooth workflow and efficient coordination across operational processes.
• Requirements
• Required Skills & Qualifications
• Minimum 1+ year of experience in international customer support, client coordination, or a similar role involving international clients.
• Excellent English fluency is mandatory, with strong verbal and written communication skills.
• Ability to communicate confidently and professionally with European clients.
• Good email-writing, coordination, follow-up, and problem-solving skills.
• Strong attention to detail and the ability to manage multiple tasks efficiently.
• Proficiency in MS Office and basic computer applications.
• Ideal Candidate

A confident communicator with excellent English fluency, prior experience handling international clients, and the ability to manage backend operations efficiently in a skilled environment. .