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Job Description
Work Experience
Minimum 6 Month Experience in collection process, preferable DRA Certified
Key Responsibilities
- We are seeking a dedicated and proactive Debt Recovery Agent to join our team.
- The ideal candidate will be responsible for contacting customers through calls to collect outstanding payments, negotiate repayment plans, and ensure compliance with company policies and legal requirements.
- Make outbound calls to customers with overdue payments.
- Remind customers of their outstanding dues and due dates.
- Negotiate payment plans and settlements as per company guidelines.
- Update customer interactions and payment commitments in the system.
- Follow escalation procedures for high-risk or non-responsive accounts.
- Maintain compliance with company policies and regulatory guidelines.
- Achieve daily/weekly targets for collections and follow-ups.
Skills
Collections ProcessCollection ManagementDra CertifiedTelecallingCompliance ManagementDebt RecoveryOutstanding Payments CollectionsOutbound CallingIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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