Tele Caller

Job description

• Job Title: Tele Caller (Inside Sales / Customer Outreach Executive)
• Location: ISKCON, Ahmedabad, Gujarat | Job Type: Full-time, On-site
• Time - 10:00 - 6:30

2nd and 4th Saturday off

Reports To: Team Leader / Sales Manager

Experience: 6 months to 2 years

If interested, please send your CV at Hr@aerolam.com

About the Role

We are looking for an energetic and confident Tele Caller to connect with prospective and existing customers over the phone, present our products or services, and help generate leads and conversions. You will be the first voice of our company, so clear communication and a friendly approach are essential.

Key Responsibilities

• Make outbound calls to leads and prospects from the provided database
• Handle inbound calls and respond to customer queries politely and accurately
• Explain products, services, pricing, and offers clearly
• Understand customer needs and convince them to take the next step (purchase, demo, site visit, or appointment)
• Follow up with interested leads through calls, WhatsApp, or email
• Maintain accurate call records and update lead status in the CRM or Excel
• Achieve daily and monthly targets for calls, leads, and conversions
• Share customer feedback and market insights with the team
• Follow company scripts and compliance guidelines, including DND/NDNC rules

Required Skills and Qualifications

• 6 months to 2 years of experience in telesales, tele-calling, BPO, or customer support
• graduate preferred
• Excellent verbal communication in Gujarati and Hindi (basic English is a plus)
• Clear voice, good listening skills, and a positive attitude
• Basic computer knowledge (MS Excel, Google Sheets, CRM tools)
• Ability to handle rejection and stay motivated
• Target-oriented, with good time management