Posted: 10 months ago
Posted: 10 months ago
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Role & responsibilities
- Solid customer interaction skills. A+ desktop or equivalent skillset
- knowledge of windows operating system environment
- Good technical skills in solving Windows related issues
- Knowledge of DNS, DHCP, TCP/IP, Networking
- Knowledge of Outlook, O365
- Coordinates with the on-call support provider and other vendors for call closure
- Knowledge of ticketing tools (SUMMIT, Remedy, Service Now, etc.)
- MCP/Other hardware-related certifications, ITIL Trained
Skills
Desktop SupportOutlook ConfigurationDesktop TroubleshootingTicketing ToolsEnd User SupportMac SupportSenior Systems EngineerL2If a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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