General Manager

Company Description Afresh Learnings & Careers Pvt Ltd is a learning and career development company focused on providing a one-stop solution for diverse career needs. Founded by industry experts, Afresh is a premier entity in international higher education, preparing students to engage with global communities and make meaningful intercultural contributions. The organization facilitates international educational experiences, including study, research, and practical programs across the world. Its mission centers on guiding student development through international exposure for lifelong global engagement and impact. The culture is driven by openness, problem-solving, and a willingness to tackle challenges with candor, honesty, and respect.

Key Responsibilities

Strategic Sales & Growth

• Oversee the full sales pipeline for overseas education products and services, ensuring consistent lead generation, conversion (maintaining a ratio above 40%), and retention.
• Develop and execute comprehensive yearly, monthly, weekly, and daily sales work plans.
• Ensure all allied services are effectively cross-sold to every customer.
• Identify new markets, destinations, and academic partnerships to build structured roadmaps for global portfolio expansion.

Global B2B Partnerships & Client Acquisition

• Build, strengthen, and manage global B2B relationships with universities, colleges, corporate partners, and agents.
• Lead negotiations, finalize beneficial agreements, and maintain rigorous documentation of all partner contracts and MoUs.
• Continuously evaluate, onboard, and train the team on new overseas education products and aggregator offerings.

Cross-Functional Leadership (Finance, HR & Marketing)

• Finance: Own the divisional P&L, oversee budgeting, drive cost optimization, and submit monthly financial reports in collaboration with the Finance department.
• HR & Training: Partner with HR to execute hiring, retention, payroll, and performance appraisal strategies. Design Individual Development Plans (IDPs) and foster a high-performance, accountability-driven culture.
• Marketing: Finalize marketing strategies, budgets, and projected outcomes. Oversee the brands consistency across digital, print, and event channels, ensuring the team receives clear content and event calendars by the 15th of every month.

Operations & Student Success

• Direct the Relationship and Documentation departments to ensure seamless student support post-sales, alongside rigorous, accurate, and compliant visa and university application processing.
• Establish and monitor clear KPIs for operational efficiency, ensuring proactive student relationship management and strict adherence to regulatory compliance.
• Furnish comprehensive weekly and monthly performance reports across all departments to executive leadership.

What you bring

• Industry Expertise: Extensive leadership experience in the overseas education and broader education industry.
• Strategic Leadership: Proven ability to drive results, manage P&L, and lead cross-functional teams (Sales, Marketing, HR, Ops) through complex change.
• B2B Acumen: A strong network and background in negotiating and managing international academic and institutional partnerships.
• Analytical Rigor: Deep competency in data-driven decision-making, performance benchmarking, and strict budget management.
• Communication Excellence: Exceptional negotiation skills and the ability to maintain clear operational communications across multiple departments.