HR Operations & Process Automation

**Key Responsibilities:**

• Manage and support daily HR operations, including recruitment and handling employee queries.
• Maintain data accuracy and integrity to ensure reliable HR information.
• Generate and analyze HR reports and dashboards to provide valuable management insights.

**Process Automation & Optimization:**

• Identify repetitive and manual HR tasks that can be automated or improved for efficiency.
• Design, develop, and implement automation workflows to streamline processes.
• Conduct regular reviews of HR processes to identify opportunities for continuous improvement.
• Create and maintain documentation for automated processes and workflows to ensure transparency and consistency.

**IT Support:**

• Provide first-level technical support for hardware, software, and network issues to ensure smooth operations.
• Coordinate with external IT vendors or service providers for advanced troubleshooting when needed.
• Manage company devices, email accounts, user access, and security protocols to maintain a secure IT environment.
• Assist in setting up new workstations and provide basic IT training for staff to enhance their technical knowledge.

**Qualifications & Experience:**

• Masters in Human Resources along with a Bachelors" degree in IT/BCA/B.Sc. (IT) or a related field.
• 3-5 years of experience in HR focusing on process improvement and automation.
• Experience with low-code platforms (e.g., Microsoft Power Platform, Appian, Mendix) and process automation tools (e.g., Power Automate, UiPath, RPA platforms, scripting).
• Proficiency in HRIS and productivity tools like Excel, Google Sheets, and databases.

**Preferred Skills:**

• Strong understanding of HR processes and lifecycle from hire-to-retire.
• Familiarity with API integration and data workflows to enhance system connectivity.
• Excellent verbal and written communication skills for effective collaboration.
• Analytical mindset with problem-solving skills to troubleshoot issues efficiently.
• Certifications in HRIS, RPA, Lean Six Sigma, or Agile methodologies will be advantageous.

This role is a full-time position with a Monday to Friday schedule on the Night Shift, based in Noida (Uttar Pradesh) with the option of working from the office.,