Account Receivable Specialist

About The Company

VikingCloud India is a leading provider of comprehensive cybersecurity and risk management solutions dedicated to safeguarding organizations against evolving digital threats. With a strong focus on innovation, integrity, and customer satisfaction, VikingCloud India delivers tailored security services that empower businesses to operate confidently in a connected world. Our commitment to excellence and our collaborative work environment make us a preferred partner for clients across various industries. We pride ourselves on fostering a culture of continuous learning, diversity, and professional growth, ensuring that our team members are equipped to meet the challenges of todays dynamic cybersecurity landscape.

About The Role

We are seeking a detail-oriented and proactive Accounts Receivable Specialist to join our dynamic finance team at VikingCloud India. This role is pivotal in managing and streamlining the companys accounts receivable processes, ensuring timely collections, accurate record-keeping, and maintaining positive relationships with our customers. The ideal candidate will possess a strong background in accounting or financial administration, with excellent communication skills and a problem-solving mindset. Working closely with the AR team, sales, and customers, you will play a crucial role in supporting our financial health and operational efficiency. This position offers an excellent opportunity for individuals seeking to develop their careers in finance within a fast-paced, innovative environment.

Qualifications

• Minimum of 2 years of experience in accounting, accounts receivable, or financial processing roles.
• Proficiency in MS Office Professional, with advanced Excel skills.
• Experience working with SAP ERP systems is strongly preferred.
• Familiarity with Sage Intacct accounting software is advantageous.
• Prior experience with Salesforce CRM is desirable.
• Bachelors or Masters degree in Commerce, Finance, or related fields; MBA in Finance is a plus.
• Strong interpersonal and communication skills, with the ability to interact effectively with clients and team members.
• Demonstrated ability to prioritize tasks and work efficiently in a fast-paced environment.
• High level of accuracy, attention to detail, and confidentiality.
• Excellent problem-solving, critical thinking, and stress management skills.
• Reliable, punctual, and committed to maintaining good attendance and work ethics.

• Run daily bank statements and lockbox reports to monitor incoming payments.
• Post cash receipts daily to customer accounts accurately.
• Process one-time and recurring customer credit card payments efficiently.
• Handle ACH direct debit payments, ensuring timely processing.
• Monitor the aging of accounts receivable across multiple entities and identify overdue accounts promptly.
• Contact customers with overdue accounts to facilitate collections, negotiating payment plans when necessary, and escalating issues to management as needed.
• Utilize credit bureau data, postal information, internet searches, and other tools to locate customers who have moved or changed contact details.
• Maintain detailed records of contact attempts, communications, and payments received from delinquent customers.
• Update customer account information based on payments, contacts, and resolution of issues.
• Resolve customer inquiries and complaints related to invoices, ensuring high levels of customer satisfaction.
• Prepare and submit regular reports on the status of unpaid accounts, collection progress, and any escalations.
• Collaborate with internal teams to improve accounts receivable processes and ensure compliance with company policies.

At VikingCloud India, we believe in rewarding our employees with a comprehensive benefits package that supports their professional and personal growth. Our offerings include competitive salary packages, performance-based incentives, and opportunities for career advancement. Employees enjoy a supportive work environment with access to ongoing training and development programs. We also provide health insurance coverage, paid time off, and employee wellness initiatives to promote a healthy work-life balance. Additionally, our flexible work arrangements and inclusive culture foster a sense of belonging and encourage innovation and collaboration among team members.

Equal Opportunity

VikingCloud India is an equal opportunity employer. We are committed to fostering an inclusive workplace where diversity is valued and every individual is treated with respect and fairness. We do not discriminate on the basis of race, gender, age, religion, national origin, disability, sexual orientation, or any other protected characteristic. We believe that diverse teams drive innovation and excellence, and we are dedicated to providing equal employment opportunities to all qualified candidates.