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Job Description
AGS Health is hiring enthusiastic and career-oriented graduates for the position of Trainee Process Associate AR Caller for its US Healthcare International Voice Process in Chennai. Fresh graduates with good communication skills, analytical abilities, and a willingness to work in US night shifts are encouraged to apply.Eligibility Criteria
- Qualification: B.A, B.Com, BBA, BCA, B.Sc (Physics, Chemistry, Mathematics, Computer Science)
- Eligible Pass-Out Years: 20212026.
- Experience: Freshers and candidates with up to 2 years of experience.
- Good verbal and written communication skills.
- Strong analytical and logical thinking abilities.
- Comfortable working in US night shifts.
- Willingness to work in an international voice process.
Note: Diploma, BE/B.Tech, ME/M.Tech candidates are not eligible.Roles & Responsibilities
- Handle Accounts Receivable (AR) follow-ups through outbound calls to US healthcare insurance companies.
- Follow up on outstanding medical claims and identify reasons for claim denials or payment delays.
- Analyze claims and take appropriate actions for payment resolution.
- Maintain accurate call notes and update claim status in the billing system.
- Identify and report recurring claim denials, billing errors, and other process-related issues.
- Meet daily productivity, quality, and performance targets.
- Follow company policies, procedures, and quality standards.
Interview Process
- HR Interview
- Online Assessment (Grammar & Aptitude)
- Versant Test (English Communication Assessment)
- Operational / Technical Interview
Interview Mode: Direct Walk-in Interview Only.Salary & Benefits
- Fixed Saturday and Sunday week-offs.
- Free two-way cab transportation (within defined transport boundaries).
- Provident Fund (PF), ESI and Gratuity.
- Health Insurance.
- Performance-based incentives.
- Professional training and career growth opportunities.
Why Join AGS Health?
- Work with a leading US Healthcare Revenue Cycle Management (RCM) organization.
- Gain exposure to international voice processes.
- Develop communication, analytical, and customer handling skills.
- Excellent learning and career development opportunities.
How to Apply?Interested candidates can share their updated resume via WhatsApp.HR Contact: Priyam WhatsApp: +91 7845825493
Skills
Voice SupportBlended ProcessVoiceAR CallingExpression BlendInternational BPOInternational ProcessInternational Voice ProcessInternational Voice ProcessCustomer HandlingVoice ProcessIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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