Process Associate

Position: Process Associate (EV/BV)

Location: Satellite, Ahmedabad

Shift: US NIGHT SHIFT

Experience: 1 year to 4 years

Working Days: 5.5 Days Working

Key Responsibilities

• Perform Eligibility & Benefits Verification (EV/BV) for patients accurately and within defined timelines.
• Review insurance information, coverage details, co-pays, deductibles, and prior authorization requirements.
• Maintain and update patient records in the system with complete accuracy.
• Coordinate with internal teams to resolve discrepancies or missing information.
• Ensure compliance with company policies and data security guidelines.
• Meet daily/weekly productivity and quality targets.
• Support additional administrative tasks as assigned by the supervisor.

Required Skills & Qualifications

• Bachelors degree or relevant diploma preferred.
• 1–4 years of experience in EV/BV or similar healthcare process.
• Strong understanding of US healthcare insurance terms and workflows.
• Good analytical and problem-solving abilities.
• Ability to work independently and handle time-sensitive tasks.
• Basic computer proficiency (MS Office, data entry skills).

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