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Job Description
Urgent hiring ll Hiring Alarm ll Hiring in AionOS
WE'RE HIRING Customer Support Experts (Voice Process - Domestic Travel Support)
Mohali Sector -83 | 5 Days Working with 10 hours shift | Rotational Shifts & Weekly Offs
Cab Facility Provided in odd hours
About the Role :
*Join our growing Domestic Travel Support Team and help deliver exceptional travel experiences.
*Ideal for customer-centric professionals looking to build a rewarding career in the Airline, Travel, and OTA industry.
Key Responsibilities :
- Handle inbound voice-based customer interactions.
- Assist with bookings, modifications, cancellations, rebooking's, and refunds.
- Deliver timely and accurate resolutions.
- Adhere to quality, compliance, and process standards.
- Collaborate with Team Leaders, SMEs, and support teams.
- Maintain customer data confidentiality.
Eligibility Criteria
- Undergraduate and Graduate candidates can apply. (No Freshers)
- Minimum 6 months of Customer Service, BPO, Contact Center, Travel, Airline, or OTA experience.
- Strong communication and customer handling skills.
- SHL Score: B1 and above.
Why Join Us?
Competitive salary and career growth opportunities.
Exposure to leading travel support operations.
Dynamic and employee-friendly work culture.
Continuous learning and development opportunities.
Opportunity to grow with a high-performing team.
Apply Now and Take Off with Your Career!
Skills
OperationsCustomer ServiceCustomer SupportAirlinesCustomer SupportOperationsCustomer ServiceCustomer HandlingBpoVoice ProcessIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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