Key Account Manager

Purpose of the Job:

Responsible for end-to-end telecom & connectivity needs of a set of 50-60 accounts in the Mid-Market / Corporate segment within a defined geography. Ensures achievement of the Sales & Revenue targets, by selling Data, Voice, VAS and new product solutions.

Deliverables

• ? Build strategic relationship with key decision makers in the accounts- Middle and Senior management, including CXOs
• ? Driving revenue enhancement in the accounts (both Data and Voice) though effective account management, along-with retention of the existing revenue
• ? Augment solution selling, and drive new product penetration in emerging markets

? Co-ordinate with the cross functional teams, both internally (BSG, CE, Networks, etc) and externally (Partners, Vendors, Clients, etc) to ensure business target achievements and meeting customer expectations on service delivery.

• ? Ensure the account business target achievement on: Order booking, Revenues, Collections, New Account identification and Churn control
• Major Challenges:
• ? To work in alignment with processes on Data and Voice
• ? To work on retention of existing revenue as well and grow new products.
• ? Account Penetration & Product Penetration.
• Preferred

• Female candidates will be preferred