Product Manager

• We are seeking a data-driven and execution-focused Product Manager (4–5 years of
• experience) to own and scale our core payment infrastructure. In this role, you will be
• responsible for building seamless checkout experiences, integrating payment gateways (PGs),
• optimizing transaction routing, and leading consumer/merchant payment flows across UPI,
• cards, netbanking, mandates and alternative payment methods.
• You will act as the bridge between engineering, design, risk, compliance, and partner
• banks/aggregators to drive higher transaction success rates, reduce checkout friction, and
• maintain strict adherence to regulatory standards (NPCI/RBI).

Key Responsibilities

• Checkout & PG Integrations: Own the end-to-end checkout funnel. Design, integrate, and optimize payment gateways, aggregators, routing engines, and tokenization solutions to lower latency and increase Payment Success Rates (PSR).
• Payment journeys: product initiatives across payment stacks: UPI(Intent, Collect, QR, AutoPay, Credit on UPI), Cards – Debit & credit, Netbanking, Wallets and BNPL
• Product Discovery & Execution: Define the payment strategy, prioritize the product backlog, and write clear, engineering-ready PRDs with explicit technical acceptance criteria and edge-case handling logic.
• Conversion Optimization & Funnel Analysis: Use analytical tools (SQL, Mixpanel, Amplitude) to identify drop-off points, design A/B tests, and optimize payment recovery flows (e.g., auto-retry mechanisms, dynamic fallback options).
• Reconciliation & Settlement Operations: Collaborate with finance and operations to build reliable automated reconciliation, refund, payout, and chargeback/dispute resolution workflows.
• Regulatory Compliance & Security: Maintain strict compliance with RBI, NPCI, PCI-DSS guidelines, and PA/PG regulatory frameworks from initial spec to production rollout.
• Cross-Functional Leadership: Partner directly with Engineering, UX/UI Design, Risk & Fraud, Legal, and Bank/Partner Integration teams to deliver features on schedule.

Requirements & Qualifications

• • Experience: 4–5 years of hands-on Product Management experience within Fintech,
• Digital Payments, or E-commerce.
• • Domain Mastery: Proven experience with PG/PA integrations, checkout funnel
• optimization, UPI infrastructure (P2P/P2M, AutoPay)

• Technical Aptitude: Strong ability to read API documentation, map sequence diagrams, understand webhook architectures, and collaborate closely with backend/infrastructure engineers.
• Data-Driven Mindset: Hands-on experience analyzing funnel metrics, building reports via SQL or BI tools, and conducting hypothesis-driven experimentation.
• Regulatory Knowledge: Deep understanding of the Indian digital payments ecosystem, including NPCI circulars, RBI payment guidelines, and tokenization mandates.
• Execution Excellence: Track record of taking complex 0-to-1 or 1-to-10 payment products from concept to launch in fast-paced environments.

Preferred Qualifications

• Experience with merchant onboarding/activation flows or developer-facing APIs/SDKs.
• Hands-on familiarity with fraud mitigation tools, risk engines, or AI-assisted product development workflows.