Voice Process Domestic Pune

• Process: Inbound / Outbound (Voice Process)
• Location: Pune, Maharashtra
• About the Role:
• We are looking for enthusiastic individuals to join our Sales, Insurance, and Customer Support
• teams For Voice Process. Whether you're a fresher or an experienced professional, if you
• have excellent communication skills and a passion for customer service, we'd love to hear from
• you!
• Position: Sales / Insurance Advisory / Customer Support
• Roles and responsibilities:
• working effectively in a fast-paced environment
• Using assigned software and tools to manage customer interactions and data
• Adhering to company policies and procedures
• Maintaining a professional and courteous demeanor at all times
• Providing information about insurance products
• Processing insurance applications or claims
• Answering customer questions about insurance policies
• Handling inbound and outbound calls (depending on LOB)
• Answering customer inquiries and resolving issues related to sales, insurance, or
• general product/service information
• Providing accurate and timely information to customers
• Troubleshooting problems and guiding customers through solutions
• Maintaining records of customer interactions
• Escalating unresolved issues to the appropriate department

interested candidates please email your resume to hidden_email