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Job Description
Job Summary : Responsible for check-in, Reservations, ticketing, Special category passenger handling, Boarding Gate functions under the supervision of Duty officers / Duty Managers.
Key Responsibilities
Should be Graduate.
Location: Delhi Airport
Akasa Air does not solicit or accept any form of payment from candidates or institutions during its recruitment process. Any such claims are fraudulent and should be disregarded.
Individuals engaging with unauthorized entities do so at their own risk. We encourage you to report any such incidents to [HIDDEN TEXT] for appropriate action.
Key Responsibilities
- Accepting reservation and issuance of tickets at airport ticketing counters.
- Smile, greet customers when they approach for checking or any query.
- Checking of customers identity and checking them and their baggage for the flight, correctly recording of all weights and items which are to be put into the aircraft.
- Profiling of customers at checking, brief them on DG regulations and security banned articles in checked or hand baggage.
- Accept registered baggage and check if any visible damage and get LRT signed, customer to be informed about the liability and charge excess baggage (in case of exceeding normal baggage allowance).
- Announcement of boarding, updating of FIDs, attending queries of customers, Reconciliation of checked in passengers at the boarding gates.
- Coordinate for connecting customers, their location and take advise / instruction from red cap, duty manager if flight has to be delayed to accept them.
- Strict adherence to company policies, ensure properly groomed at all times.
- Not under influence of alcohol or banned substance.
- Ensure adherence to policies and procedures as laid down in the GOM.
- Effective use of ramp equipment, guiding blue collar teams for quick turnaround of aircraft.
- Carry out gate boarding functions like zone wise boarding, BGR and manual boarding in case of systems down.
- Secure, safe, punctual handling of customers, baggage, crew as applicable by organizing and controlling the terminal operations.
- Ensure all communication, operational or administration are actioned promptly.
- Responsible for reporting to the superiors occurrences, events, violations and acts that may affect safety, security and company reputation.
- Procedure is followed for the carriage of arms and ammunition, HUM, DGR etc.
- Communication Skills
- Team Player
- Knowledge of regulatory compliances
- 1-3 years of experience in Customer Service
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- Experience in aviation
Should be Graduate.
Location: Delhi Airport
Akasa Air does not solicit or accept any form of payment from candidates or institutions during its recruitment process. Any such claims are fraudulent and should be disregarded.
Individuals engaging with unauthorized entities do so at their own risk. We encourage you to report any such incidents to [HIDDEN TEXT] for appropriate action.
Skills
ReportingIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
About Company
Akasa Air is an Indian low-cost airline headquartered in Mumbai, Maharashtra. It is committed to providing warm, efficient, reliable and affordable air travel.
Important dates & deadlines?
Application Deadline
03 Mar 26, 03:10 PM IST
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