Sales Executive (Watches Sales Experience)

Position Title: Executive – Sales ( Watches Division )

Location: Dubai, United Arab Emirates

Division: Hadi Enterprises LLC (Al Abbas Group)

Employment Type: Full-time

About Al Abbas Group

Founded in 1967, Al Abbas Group (AAG) is one of the UAE's leading diversified business groups, operating across multiple sectors including Distribution, Solutions, Manufacturing, Real Estate, Food & Beverage, and Support Services. With a strong regional presence and a commitment to excellence, AAG continues to deliver innovative solutions and sustainable growth across its portfolio.

About the Division

Hadi Enterprises LLC, a member of Al Abbas Group, has been serving the UAE market since 1979. Specializing in premium home, hospitality, institutional products, and lifestyle brands, the company partners with leading international brands to deliver high-quality solutions across retail, hospitality, corporate, and commercial sectors.

Role Overview

The Executive – Sales (Watches) is responsible for driving sales growth and expanding the market presence of Hadi Enterprises watches portfolio across the UAE. Reporting to the Head of HORECA Sales / Division Head, the role focuses on developing new business opportunities, recovering inactive accounts, opening untapped sales channels, and building long-term customer relationships across retail, corporate, hospitality, gifting, e-commerce, and distribution sectors.

The ideal candidate is a proactive, commercially driven sales professional with strong business development capabilities, excellent relationship management skills, and the ability to identify innovative sales opportunities beyond traditional channels.

Key Responsibilities

Sales Growth & Business Development

• Achieve assigned monthly, quarterly, and annual sales targets for the watches division.
• Identify and develop new business opportunities across retail stores, watch retailers, concept stores, gift shops, corporate clients, hospitality groups, duty-free operators, e-commerce platforms, and other emerging sales channels.
• Explore untapped market segments and introduce creative approaches to generate incremental revenue.
• Re-establish relationships with inactive or lost customers and convert them into active accounts.
• Manage the complete sales cycle, including prospecting, lead generation, customer meetings, product presentations, quotations, negotiations, and order closure.
• Build and maintain a healthy sales pipeline across all Emirates.
• Prepare customer-specific proposals, quotations, and business presentations.
• Represent Hadi Enterprises at exhibitions, trade shows, networking events, and product launches to strengthen brand visibility and generate new business opportunities.

Account Recovery & Retention

• Recover dormant customer accounts and rebuild long-term business relationships.
• Monitor customer engagement and proactively identify opportunities to improve retention.
• Develop strategies to strengthen customer loyalty and maximize repeat business.
• Address customer concerns professionally while ensuring high levels of customer satisfaction.

Key Account Management

• Manage and grow a portfolio of strategic customer accounts across multiple market segments.
• Conduct regular customer visits and business reviews to identify growth opportunities.
• Drive upselling and cross-selling opportunities across the watches portfolio.
• Maintain accurate customer account plans, relationship records, and sales pipeline updates within the CRM system.
• Resolve customer issues promptly while maintaining strong commercial relationships.

Market Intelligence & Reporting

• Monitor competitor activities, pricing strategies, promotions, customer trends, and developments within the UAE watch market.
• Identify new business models and emerging sales opportunities, including corporate gifting, loyalty programs, promotional campaigns, hospitality boutiques, travel retail, and online marketplaces.
• Gather customer feedback and market insights to support business planning and product development.
• Prepare daily, weekly, and monthly sales reports, customer visit reports, pipeline updates, and sales forecasts.
• Participate actively in sales meetings, product training sessions, exhibitions, and business development initiatives.
• Share market intelligence and best practices with the wider sales team.

Order Management & Commercial Compliance

• Coordinate closely with logistics, warehouse, finance, and operations teams to ensure timely order fulfillment.
• Monitor order status, stock availability, and customer delivery commitments.
• Liaise with finance and credit control teams regarding outstanding payments and receivables.
• Ensure accurate documentation of quotations, sales orders, customer agreements, and related commercial records.
• Maintain accurate CRM records, including customer interactions, quotations, opportunities, and sales activities.

Communication & Cross-Functional Coordination

• Build effective relationships with internal stakeholders across procurement, logistics, warehouse, finance, operations, and customer service teams.
• Ensure timely, professional communication with customers and internal departments.
• Support collaborative problem-solving to enhance customer satisfaction and operational efficiency.

Qualifications and Experience

• Bachelor's Degree in Business Administration, Marketing, Sales, or a related field.
• Minimum 2–4 years of sales experience within the UAE market.
• Experience in watches, lifestyle products, accessories, retail, corporate gifting, consumer goods, distribution, or related industries.
• Proven track record in developing new business opportunities and converting prospects into long-term customers.
• Strong field sales, negotiation, presentation, and relationship management skills.
• Good understanding of the UAE retail, hospitality, corporate, and distribution landscape.
• Commercially driven with excellent business development capabilities.
• Ability to analyze market trends and convert opportunities into sustainable business growth.
• Proficiency in Microsoft Office applications and CRM systems.
• Valid UAE driving license is mandatory.
• Own vehicle is preferred.
• Strong communication and interpersonal skills.

Preferred Qualifications

• Experience working with premium watch or lifestyle brands.
• Knowledge of the UAE retail, gifting, hospitality, and e-commerce markets.
• Experience managing strategic customer accounts.
• Arabic language proficiency is an advantage.
• Experience participating in exhibitions, trade shows, and promotional events.
• Strong commercial mindset with the ability to identify innovative market opportunities.

What We Offer

• Comprehensive medical insurance coverage.
• Annual air ticket.
• Performance-driven and growth-oriented work environment.
• Opportunity to represent leading international lifestyle and premium brands.
• Structured career development and progression opportunities.
• Exposure to major retail, hospitality, corporate, and distribution clients across the UAE.
• Professional, collaborative, and supportive workplace culture.

Application Process: Qualified candidates are invited to apply directly through LinkedIn. If your profile matches our requirements, our recruitment team will contact you regarding the next steps in the selection process.

Al Abbas Group is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration based on merit, without regard to race, gender, religion, or background.