Inside Sales (Academic Mentor - Edtech Only)

Company Description AL Fahad Global Enterprises is an education-focused organization committed to delivering high-quality learning solutions in the edtech sector. The company works with learners across diverse academic backgrounds, supporting their progress through structured programs and personalized guidance. AL Fahad Global Enterprises emphasizes innovation, learner-centric approaches, and measurable outcomes. Team members collaborate closely to improve student success and build scalable, impactful education services. The organization values integrity, professional growth, and continuous improvement in all aspects of its operations.

Role Description The Inside Sales (Academic Mentor - Edtech only) role is a full-time, on-site position based in Bengaluru. The Academic Mentor will engage with prospective learners and guardians, understand their academic needs, and recommend suitable edtech programs and services. Daily responsibilities include handling inbound and outbound calls, conducting consultations, explaining course offerings, and guiding learners through enrollment and onboarding. The role involves maintaining accurate records in the CRM, following up on leads, meeting sales and conversion targets, and coordinating with academic and operations teams to ensure a smooth learning experience. The Academic Mentor will also provide ongoing academic support, track learner progress, and offer guidance to improve outcomes and satisfaction.

Qualifications

• Candidates should possess strong Interpersonal Skills and Communication abilities to build trust with learners and guardians and handle consultations effectively.
• Candidates should possess solid Mathematics knowledge to explain quantitative concepts clearly and support academic queries related to math-focused curricula.
• Candidates should possess a background in Education and Training to understand pedagogical approaches and provide informed academic mentoring.
• Candidates should possess basic sales acumen, including lead qualification, follow-up discipline, and target-oriented work habits.
• Relevant experience in edtech, academic counseling, or inside sales is highly beneficial.
• Ability to work on-site in Bengaluru, manage multiple leads, and use CRM or similar tools efficiently.
• Bachelors degree in Education, Mathematics, Business, or a related field preferred.