Sales Manager | Al- Futtaim Automotive | CJDR

Overview Of The Role:

The Sales Manager is responsible for achieving and exceeding unit sales and CSI targets for the branch. This role requires smooth operations of the showroom and an efficient team management to maximize customer satisfaction and foster business growth. The manager must ensure adherence to company guidelines and maintain financial health through proper cash and receivables management. Additionally, the manager is responsible for overseeing the branch's compliance with safety standards, and addressing any customer or operational issues promptly. The role also involves representing the company in the respective Emirate, maintaining corporate standards and image.

What You Will Do:

• Ensure that sales standards for the location are achieved and maintained to enhance company's image and ensure customer satisfaction.
• Ensure budgeted unit sales and gross margins for the branch are achieved or exceeded.
• Ensure adherence to the company's sales system, prospecting system, and target achievement regarding number of prospects logged, trade-ins, and F&I products.
• Ensure achievement of CSV objectives for the sales function to ensure customer satisfaction and repeat sales.
• Ensure customer/associate engagement is enhanced and customer complaints are resolved through necessary actions.
• Guide, motivate, and control location staff to maximize performance.
• Identify staff training and development needs and communicate these to management for the arrangement of necessary training.
• Accountable for employee engagement scores and human sigma level for the branch.
• Ensure company procedures are adhered to while handling cash and account receivables.
• Implement the company's credit control policy to ensure cash safety and minimize bad debts.
• Control the location’s new vehicle stock for security and availability.
• Ensure proper upkeep and maintenance of location premises and assets to improve company image.