Job Description
- As a Sales Executive, you are tasked with achieving sales targets while maximizing profits through F&I products, trade-ins, and accessory sales. You play a critical role in leading the customer through structured sales processes, ensuring high standards of customer satisfaction and post-sale follow-ups. Integral to your role is the ability to maintain strong relationships within the sales team and collaborate with Showroom Managers to leverage cross-selling opportunities. Success is measured by achieving sales targets, maintaining high gross margins, and retaining strong NPS and CSV scores.
Sales Targets and Customer Journey
- Achieve monthly unit sales targets by guiding customers through a structured one-offer sales journey and ensuring all deals are fully documented in Fastrack.
- Maximize retained gross margins on unit sales to maintain branch profitability.
- Achieve monthly Finance and Insurance (F&I) product sales targets.
- Promote referrals to Showroom Managers for second-facing opportunities to enhance revenue and improve NPS/CSV scores.
- Manage and convert leads from telephonic, web, and walk-in enquiries, aiming for a 25% conversion rate.
- Ensure accurate and efficient capture of customer data in Fastrack for effective referencing and follow-up.
- Engage in personal and professional growth activities, including attending sales meetings and training sessions.
- Stay informed about current brand and competitor campaigns while enhancing financial knowledge of customer buying options.
- Strong communication and negotiation abilities.
- Proficiency in Microsoft Office, especially Excel, for data management.
- Capable of creating and executing detailed action plans.
- Digitally savvy to ensure data accuracy and attention to detail.
- Bachelor's degree is required.
- Minimum of 2 years sales experience, ideally with an automotive background.
- Exceptional communication skills in written and spoken English; Arabic is preferable.
- Proven upselling skills and ability to influence customer decisions.
Skills
SalesCustomer SatisfactionSales TeamUpsellingSales ExecutiveIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
Important dates & deadlines?
Application Deadline
05 Dec 26, 01:55 PM IST
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