Assistant Account Manager

The Assistant Account Manager is responsible for supporting the execution and day-to-day management of assigned Modern Trade accounts by ensuring strong in-store execution, product availability, merchandising compliance, and operational coordination across assigned outlets.

The role focuses on maintaining execution standards at store level, supporting sales growth through effective customer coordination, monitoring outlet performance, and ensuring smooth implementation of promotional and merchandising activities in alignment with company objectives.

Responsibilities

• · Execute monthly sales plans and outlet coverage for assigned Modern Trade accounts and territories in alignment with company targets.
• · Maintain strong working relationships with assigned store managers, section managers, and outlet-level contacts to ensure smooth day-to-day operations.
• · Ensure availability of approved SKUs, correct pricing, planogram compliance, and agreed shelf visibility across assigned stores.
• · Monitor and follow up on stock levels, near expiry products, returns, and stock rotation within assigned outlets.
• · Coordinate directly with merchandisers and field teams to ensure timely implementation of promotions, displays, sampling activities, and visibility initiatives.
• · Conduct regular market visits to monitor execution standards, identify operational gaps, and ensure compliance with brand guidelines.
• · Track outlet-level sales performance, customer orders, and promotional execution and share observations with the Key Accounts Manager.
• · Follow up on customer operational issues including order discrepancies, delivery concerns, and store-level complaints to ensure timely resolution.
• · Monitor competitor activities, pricing changes, promotions, and in-store execution within assigned outlets and provide regular market feedback.
• · Prepare daily and weekly execution reports covering sales activities, outlet compliance, stock availability, and merchandising performance.
• · Support new product launches at store level by ensuring timely listing follow-up, display execution, and coordination with internal teams.
• · Ensure all assigned accounts comply with company commercial policies, agreed execution standards, and operational procedures.

Qualifications

• · Bachelor's Degree in Business Administration, Marketing, Sales, or a related field.
• · 3–5 years of experience in FMCG sales, preferably within Modern Trade in the UAE.
• · Experience in handling retail outlets, merchandising coordination, and in-store execution.
• · Experience in frozen food categories is an advantage
• · UAE FMCG market experience is preferred.
• · Valid UAE driving license is an advantage.