Sales Advisor

Job description / Role

Plan, initiate, and conduct the sales process with customers visiting the showroom or contacted by phone, contributing to the achievement of sales targets.

Functional roles and responsibilities

• Carry out sales in accordance with pre-agreed monthly targets and budgets.
• Prepare and maintain visit and call reports, highlighting salient features, and advise the manager accordingly.
• Report weekly and monthly on agreed performance data, comparing actual results with targeted or budgeted performance.
• Attend to customers visiting the showroom, initiate the sales process, understand their needs, and offer qualified advice on product specifications.
• Maintain close contact with prospective customers. Make sales calls and visits at their convenience, and introduce and follow up on suitable sales prospects.
• Maintain the customer database and contribute to the development of a prospect list. Keep abreast of competition in this vehicle segment.
• Ensure pre-delivery inspections are completed and sales transactions are properly documented.
• Ensure all vehicle transaction details are accurately completed and recorded with sales administration, including payment, vehicle registration with the traffic department, and invoicing.
• Provide the highest degree of customer service and satisfaction in accordance with company sales policies and procedures to maximize future referrals and repeat sales.
• Ensure customers are aware of all available extras, accessories, and warranties.
• Notify customers of any delays or changes to requirements and specifications, ensuring a smooth vehicle handover.
• Provide customers with qualified advice on vehicle finance and insurance facilities.
• Participate in seasonal sales campaigns and promotions to maximize sales penetration.

Education, certification, and continued education

• Degree in any discipline or completion of an automotive vocational route.

Years of experience

• Three to five years of solid experience in fleet sales in the GCC market.

Knowledge and skills

• Good knowledge of automobile sales gained through formal training or work experience. Bilingual proficiency in Arabic and English is preferred.
• Attention to detail and concern for quality.
• Dynamic and proactive personality.

About the Company

Established in 1979, Al Tayer Group is a privately-held, diversified company with operations in 12 countries in the Middle East and beyond. With over 7,800 employees from 95 different nationalities, the Group has its headquarters in Dubai, UAE.

Al Tayer Group operates leading, quality-focused businesses in automobile sales and service, luxury and lifestyle retail, perfumes and cosmetics distribution, engineering as well as interiors contracting. The Groups portfolio includes several of the worlds leading brands such as Armani, Bvlgari, Banana Republic, Ford, Ferrari, Gucci, Gap, Harvey Nichols and Maserati. The Group operates over 180 stores across multiple markets in the Middle East. In addition, Al Tayer Group has investments in commercial real estate, contracting, supply chain management, precision tools manufacturing and travel agency services.