Associate I, Patient Safety & Experience

At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us?This role is part of Alcon's Research & Development function, a team that innovates boldly and delivers new products and services to help revolutionize the eye care industry, advance optimal patient outcomes and help people see brilliantly.The Associate I, Patient Safety & Experience (non-MD) (Science/Tech/Engineering Path), is primarily responsible for understanding pharmacokinetics/pharmacodynamics characteristics and absorption, distribution, metabolism, and excretion, conducting research on drug variability, and supporting innovative trial designs. You will ensure compliance with pharmacovigilance standards and manage operational processes. Specifics include:• Execute pharmacovigilance activities by managing the intake, assessment, processing, and reporting of adverse events from various sources, ensuring compliance with regulatory requirements• Review, analyze, and evaluate safety data against product labeling, regulatory standards, and internal procedures for accurate case documentation and submission to health authorities• Collaborate with cross-functional teams to support safety surveillance, signal detection, and risk assessment processes, contributing to the resolution of safety-related regulatory inquiries and legal considerations• Maintain pharmacovigilance databases, ensuring timely entry, tracking, and reconciliation of serious adverse events and safety reports, while managing reporting and distribution to relevant partners• Monitor and interpret regional and global pharmacovigilance regulations, providing updates to internal teams and ensuring adherence to evolving standards• Support audits, inspections, and corrective action plans, assisting in the development and refinement of local procedures and training materials to enhance compliance and operational efficiency• Engage with internal and external partners, including health authorities, investigators, and contract research organizations, to exchange safety-related information and ensure continuous improvement of patient safety processes• Demonstrate strong analytical skills, attention to detail, and the ability to manage multiple priorities while upholding high-quality safety deliverablesAll associates must adhere to GxP regulations by strictly following Standard Operating Procedures (SOPs), maintaining accurate and complete documentation, ensuring rigorous quality control, and completing all required training. Associates are responsible for meeting their individual job requirements and contributing to the overall compliance of the organization. Compliance with regulatory requirements and a commitment to continuous improvement are essential to our operations.

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Alcon is an Equal Opportunity Employer and takes pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital status, disability, or any other reason.